How we collect your data
Only when you write it down or tell us things. Including the enquiry form or signing up to the newsletter. No robots, metadata or ridiculous Jasonbournery – it’s just us talking here.
How we use it
Only two reasons. First, contractual necessity. We need your address to post your photos to. We need your name so we don’t have to say “Hey, you.” We need to know the location of your wedding so we can actually be there.
Then there’s marketing. Eurgh. You have to opt in nowadays. No more “uncheck this box if you don’t want not to…” etc. It’s weird because we’re real people and we hope we’ll have an honest-to-god actual human friendship. No chatbots, hold music or make an appointment and escalate it to the next… If you call, you’ll get us in person, answering the phone “Hey <firstname><lastname>, how’s it going?!”
We’re soon going to start writing a regular newsletter about photo tips and what we’re up to. It is NOT going to be just selling you stuff. It’s actually going to be GOOD. And we’ll sometimes say “Hey, here’s a deal if you want to give a christmas gift.” You can always unsubscribe if it’s not as good as we said.
Photos as personal data
Infuriatingly, GDPR lumps our beautiful, creative, hand-crafted photographs of you in the same category as CCTV from a corner shop. They’re not the same! If no shoplifting has occurred fine, wipe the VHS tapes. But the photos we produce are our gorgeous portfolio as well as your cherished memories. We really appreciate being able to show our work to potential future customers. Chances are that’s the only reason you yourself were interested in booking us in the first place.
If you have an important reason for needing to stay private please ask and we will be happy to work something out. But we’re bound to assume you work for MI5 whatever you say. We once met a guy (not a customer) who spoke fluent Russian and said he flew over regularly as he worked for a company that sold vending machines there…